Privacy Policy

By visiting this website, you are accepting the terms described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this website.

The policies below are applicable to the website located at dhmresearch.com and any other websites or applications (including mobile applications) under the control of DHM Research (the “Website”), however the Website is accessed and/or used, whether via personal computers, mobile devices, or otherwise, that are operated by DHM Research (“we” and “us”) that are made available by us. Please be advised that the practices described in this Privacy Policy apply only to information gathered online at our Website. They do not apply to information that you may submit to us offline or to websites maintained by other companies or organizations to which we may link.

What Information We Collect

As a general matter, you can browse the Website without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The following lists the most common ways in which we collect your personal information.

  • When you register to become a member of DHM Research’s research panel;
  • When you sign up to receive email newsletters from us;
  • When you request information or assistance;
  • In conjunction with your employment inquiries or applications;
  • When you participate with social media accounts involving DHM Research properties;
  • In conjunction with any verification of your account information;
  • In conjunction with investigations into any activity that may violate the law or the Website’s terms and conditions;
  • When you communicate with us through the Website;
  • When you provide user-generated content on any part of the Website that permits it; and
  • In conjunction with any other place on the Website where you knowingly volunteer personal information.

When you interact with any DHM Research page or account on a social media platform, such as Facebook, Twitter, Google+, LinkedIn, Tumblr, YouTube, or Pinterest, we may also collect the personal information that you make available to us on that page or through that account, including your account ID or “handle.”

In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually (“Non-Personal Information”). Generally, we collect the following categories of Non-Personal Information:

  • We may collect certain demographic data such as age, gender, and five-digit zip code as part of collecting personal information;
  • We collect and store certain device information about your computer, mobile device, or other device that you use to access the Website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;
  • We automatically log certain usage information about your use of the Website. This information includes a reading history of the pages you view. We use this information to provide you with a more customized experience on the Website;
  • We collect and store additional “traffic data” such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses; and
  • We collect and store your search terms and search results.

We also collect and store certain other information regarding our users’ use of the Website so that third parties may provide us with reports and analysis regarding usage and browsing patterns of the Website.

How We Combine Your Information

We may combine information gathered from the Website and information that we have received, gathered, acquired, or stored from other sources, both information collected offline by DHM Research and information received from third parties—including information that currently exists in our files—into a single customer record. We also use and/or combine information that we collect offline or receive from third-party sources to edit, enhance, and/or check the accuracy of your customer record.

How We Use Your Information

We use the information we learn from you to help us personalize and continually improve your experience on the Website. We also use your Personal and Non-Personal Information in the following ways:

General Uses

  • For editorial purposes;
  • Responding to your inquiries;
  • Communicating with you about your account or transactions with us and sending you information about features on our Website or about DHM Research;
  • Communicating with you about changes to our policies;
  • Personalizing content and experiences on our Website, including providing you with recommendations based on your preferences;
  • Sending you newsletters, mailings, and information about programs, initiatives, activities, and events by email or another medium;
  • Processing your employment application;
  • Optimizing or improving our programs, services, and operations;
  • Research and development;
  • Verifying your account and account activities;
  • Detecting, investigating, and preventing activities that may violate our policies or be illegal;
  • Performing statistical, demographic, and marketing analyses of users of the Website and their usage patterns; and
  • Managing our organization.

How We Share Your Information

DHM Research adheres to the highest standards of ethical practices in all our operations and is dedicated to protecting the privacy of all visitors to our Website. Except as disclosed below, we don’t sell, barter, give away, rent, or permit anyone outside DHM Research to use or access your personal information and in all cases, we only share your personal information where it is in the legitimate interest of furthering the aims of DHM Research.

We occasionally use independent contractors and third-party agents, affiliates, and partners to perform functions such as marketing, analytics, providing customer service, etc., on our behalf. These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of any personal information collected from the Website. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to DHM Research.

We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website, or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, our agents, or the users of the Website or the public.

How We Use Cookies

Like many websites, we use “cookies,” which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of our Website and online services. We may also use cookies to monitor traffic, improve the Website, and make it easier and/or relevant for your use. This Website is functional without the retention of cookies. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

Like some websites, we may use web beacons or flash cookies. A web beacon or flash cookie (also known as an “action tag,” “tracer tag,” or “single-pixel GIF”) is an invisible graphic on a web page or email newsletter that is programmed to collect non-personally identifiable information about your use of a given website or newsletter, e.g., whether you opened the email. Like cookies, web beacons allow DHM Research and its technology providers to summarize overall usage patterns for our analysis and provide personalized services to you. We do not share or provide personally identifiable information we may collect through web beacons, such as names or email addresses, without your express permission.

DHM Research strives to protect the transmission and storage of any information submitted by visitors to the Website. But no transmission and storage of data is completely secure, and submissions are at your sole risk.

The Website may contain links to sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites.

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you expect to keep private.

European Union Privacy

If you are accessing our Website from the European Union or are a resident of the European Union, you have the right to certain information and other rights under the General Data Protection Regulation (“GDPR”) effective as of May 25, 2018. The information and rights are as follows:

We will process your personal data for the purposes described in this Policy. The lawful bases for processing your data may include:

  • When you have given consent.
  • When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
  • When processing is necessary to protect our legitimate interests or that of a third party, except where such interests are overridden by your interests or fundamental rights.

We may rely on more than one of the lawful bases for processing your information described above. If our processing is based on your consent, you have the right to withdraw the consent at any time. Subject to your right to erase personal data, we will store your information for as long as necessary for us to serve the purposes described above.

You have the right to be informed about your personal data and how it is being processed, to access, correct and erase personal data, to restrict further processing, to obtain and reuse your data for your own purposes across different services and to object to processing. You also have the right to lodge a complaint with the relevant EU supervisory authority.

If we transfer your information to a recipient in a country outside the European Economic Area (“EEA”), we will ensure that at least one of the following shall apply: (i) the transfers will be to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; (ii) we have used specific model contracts approved by the European Commission which are intended to give personal data the same protection it has in Europe; (iii) where we use providers based in the US, we may transfer information to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US; or (iv) any alternative transfer mechanism that can under GDPR lawfully support the transfer. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Children’s Privacy

Our Website is intended for use by users aged 16 and older. In all cases, we do not market to or intentionally collect any personally identifiable information from children under 16 years of age. If you are under 16, please do not register with us or provide us with any personally identifying information. If we become aware that a visitor under the age of 16 has submitted personal information without verifiable parental consent, we will remove their information from our files. Please contact dhm@dhmresearch.com if you become aware that a child for which you are the parent or guardian has provided us with personal information without your consent.

California Privacy

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by DHM Research or its affiliates to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to dhm@dhmresearch.com.

Other Terms

The Website is published in the United States and is subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States in accordance with this Policy. DHM Research shall not be liable under any circumstances for damages resulting from use of information collected from visitors to the Website.

We reserve the right to modify or amend the terms of this Privacy Policy from time to time without notice. Your continued use of our Website following the posting of changes to this Privacy Policy will mean you accept those changes.

Questions and comments should be directed to dhm@dhmresearch.com. If you have any questions or requests regarding this policy, if you would like to change your preferences, if you no longer wish to receive email updates from DHM Research, or if you believe DHM Research has erroneous or incomplete information about you, please send an email to dhm@dhmresearch.com.

Connect

Phone: 503-220-0575

Email: dhm@dhmresearch.com